Citrix Receiver For Mac Not Working

So after I installed PB1 of Mojave, The Citrix Receiver plugin stopped working when I accessed my work Citrix portal. When I went to preferences for Safari, under Extensions, the lower half where the plug-in option usually lives is gone. If Workspace is installed, this is the process to uninstall Citrix Workspace for MAC:.Of Note. Do not install the app from the APP Store, this causes apps to automatically update and, in this case, this is not desired. Sep 26, 2018  Hi. Receiver is not working since the latest update. Mi local administrator said to me Citrix is not compatible with Mac os X anymore. If somebody can help my i will appreciate that Greatings ReceiverLogs20180124-134627.zip.

Language
Mac

Applicable Products

To resolve this issue, download the Receiver auto-update fix located in the latest downloads page.

  • Windows - https://www.citrix.com/downloads/citrix-receiver/windows/receiver-for-windows-latest.html
  • Mac - https://www.citrix.com/downloads/citrix-receiver/mac/receiver-for-mac-latest.html

Applicable Product Versions:

  • Receiver for Windows: 4.8, 4.9, 4.9 LTSR CU1, 4.9 LTSR CU2, 4.10, 4.11
  • Receiver for Mac: 12.6, 12.7, 12.8.1, 12.9

Symptoms or Error

Citrix Receiver Updater service stopped working due to a certificate issue at the Receiver Updater Service infrastructure. Due to this issue, automatic update checks will fail silently and you will not be prompted to install a new version of Receiver when it becomes available.

Also, when manually checking for updates with Receiver for Windows, you may see a dialog indicating that there was an error checking for updates:

A similar error message may be seen with Receiver for Mac:

Citrix Receiver For Mac Not Opening

Citrix Receiver For Mac Not Working

This issue occurs with both automatic and manual update checks. Automatic update checks will fail silently.

Citrix Receiver For Mac Not Working Catalina

Solution

To resolve this issue, download the Receiver auto-update fix located in the latest downloads page.

  • Windows - https://www.citrix.com/downloads/citrix-receiver/windows/receiver-for-windows-latest.html
  • Mac - https://www.citrix.com/downloads/citrix-receiver/mac/receiver-for-mac-latest.html

Problem Cause

A TLS certificate was recently renewed and replaced on the Receiver Updates Service infrastructure. This certificate change prevents Receiver for Windows and Receiver for Mac from being able to successfully check for updates.

Important update about Citrix Receiver
Beginning August 2018, Citrix Receiver will be replaced by Citrix Workspace app. While you can still download older versions of Citrix Receiver, new features and enhancements will be released for Citrix Workspace app.

Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with your organization’s Citrix infrastructure. Citrix Workspace app provides the full capabilities of Citrix Receiver, as well as new capabilities based on your organization’s Citrix deployment.

Citrix Workspace app is built on Citrix Receiver technology, and is fully backward compatible with all Citrix solutions.

Mac

For more information, please visit the Workspace app FAQ page.